I’ll add some further detail to this shortly, but basically they failed to deliver. Quite literally. I would avoid them at all costs. There are cheaper sites for the goods that they proclaim that they will supply, but I went with them as they offered a guaranteed next day delivery. Take no notice of this. BBQ failed to appear the following day. I complained and was assured it would arrive the next day. This failed to happen. Order was cancelled and a refund was slow to appear.
I’d stay away. Other websites are available and the prices are better – service can’t be much worse.