I’ll add some further detail to this shortly, but basically they failed to deliver.  Quite literally.  I would avoid them at all costs.  There are cheaper sites for the goods that they proclaim that they will supply, but I went with them as they offered a guaranteed next day delivery.  Take no notice of this.  BBQ failed to appear the following day.  I complained and was assured it would arrive the next day.  This failed to happen.  Order was cancelled and a refund was slow to appear.

I’d stay away.  Other websites are available and the prices are better – service can’t be much worse.